This whitepaper analyzes the KNIME Forum to check for the support health in the KNIME Community.
It involves all steps for knowledge extraction from a web forum:
1. crawling the web and downloading data from a specific site
2. running some simple statstics to check the popularity of the software and the level of support provided by the community
3. the most popular discussed topics and their shift over time
4. the detection of experts for each one of the discussed topics
I hope you enjoy it!